About Flight Delays

Issues with your flight...

  • Flight delayed 3 hours or more?
  • Was it within the last 6 years?
  • Claim up to £540* now with Flight Delays.
Start your claim now

4.5 / 5 Stars (Trust Pilot)

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UK Leaders

As one of the UK's leaders in recovering flight delay compensation, 180,000 passengers have already received our help in taking the fight to the airline to receive compensation. We have currently recovered over £22 million for our clients.

Customer Reviews

have given their opinion on Flight Delays Trustpilot Reviews

Clare 5 Stars

Excellent service

Hassle free service. We were delayed by 3.5 hours, had a refund of £122 each once fees were deducted. Filled in one form each and within a couple of months were paid out.

Dave Hunter 5 Stars

Succeeded where I failed

After a 9 hour delay with Thomson airways I filled in an online claim form which was eventually turned down by the airline as it was down to a lightning strike.Contacted flight delays and they got my compensation for me.

Patricia 5 Stars

Flight Delay

Excellent service from FlightDelays, no fuss, just completed application and one phone call and they dealt with everything. Highly delighted with our compensation.

As Seen In The Press

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Making a Claim

We have access to all relevant flight records which means that we will be able to tell you if your claim is legitimate or not in a few short minutes. We have already instructed solicitors to issue over 3000 cases against more than 150 airlines to secure compensation for our clients. The European Union has published legislation that states that you are entitled to compensation if your flight has been delayed by 3 hours or more inside of the EU. The flight compensation process can be lengthy and complicated – we will take care of everything for you. To find out if you are eligible to make a flight compensation claim, fill in our contact form, give us a call on 0161 763 8282 or send us an e-mail at enquiry@flightdelays.co.uk.

Our Team

Our professional claims handlers are waiting to take your initial calls around the clock, 24 hours a day. We aim to answer all phone calls within 10 seconds, offering free flight claiming advice whether you have a claim with us or not. We operate under a no win no fee agreement* meaning that if your claim is unsuccessful, you won't have to pay us a penny* and there is no initial fee to pay either.

Flight Delays is a trading name of FDCO Ltd, based in the United Kingdom. We specialise exclusively in flight compensation claims.

Your Privacy

We will contact you in order to keep you up to date on your compensation claim. When you submit your personal details to us, we promise to never share this information with any third parties unless you specifically instruct us to do so. If you would like your details removing from our system, just simply give us a call and we will remove them straight away.

Reasons To Use Flight Delays

Flight Delays is one of the UK's leaders in the industry, we pride ourselves on our customer service and commitment to our clients. Once your claim is submitted, we do all the leg work for you. It couldn't be easier or more stress free than choosing Flight Delays to act on your behalf.

Services Flight Delays Passenger
* Fee deducted at settlement on successful claims  
Claim assessment for EC 261/2004 validity tick tick
Flight details provided tick tick
Formal letter of claim sent to airline tick tick
Legal letter written by solicitor sent to airline tick cross
Representation at court tick cross
No need for client to attend court tick cross
Court fees paid for on your behalf tick cross
No win no fee* tick cross

Complaints Procedure

We hope that you have no cause for complaint. If you do, and we have not been able to resolve the problem for you informally, you can make a formal complaint to us under our Complaints Procedure.

Please click here for a downloadable copy of our Complaints Policy including relevant contact details for making your complaint directly to us.

Our address for complaints is: The Complaints Manager, FDCO Limited, 84 Bolton Street, Bury, Lancashire, BL9 0LL.

Our email address for complaints is complaints@flightdelays.co.uk

From 15 February 2016, in addition to being able to submit your complaint directly to us, you may be able to submit your complaint using the European Union's 'On-Line Dispute Resolution Platform'. The website address for the platform is http://ec.europa.eu/odr. Under this new scheme, if both parties agree to it, an independent mediator will try to resolve the complaint by mediation. However at this stage we are not giving any commitment to using the European on-Line Platform.

You Can Claim Up To £540* Per Passenger

Start your claim now