One of the UK's leading fFlight delay compensation services


Claiming is simple, our hassle free online service only takes 5 minutes to complete, no win no fee* and no initial fee to pay.

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  • Flight delayed 3+ hours or more?
  • Was it within the last 6 years?
  •   Claim up to £540* per passenger now!
Amounts vary. Charges deductible. Terms apply*
Start your claim now

4.5 / 5 Stars (TRUSTPILOT)

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About Flight Delays

As one of the UK's leaders in recovering flight delay compensation, 180,000 passengers have already received our help in taking the fight to the airline to receive compensation. We have currently recovered over £24 million for our clients.


Our Success

179,457

Passengers

£20,000,000

Recovered

60,000

Settlements

21,175

Issued Cases

Helping over 220,000 Passengers

Making a Claim

Hassle free

We have access to all relevant flight records which means that we will be able to tell you if your claim is legitimate or not in a few short minutes. We have already instructed solicitors to issue over 24000 cases against more than 200 airlines to secure compensation for our clients. The European Union has published legislation that states that you are entitled to compensation if your flight has been delayed by 3 hours or more inside of the EU. The flight compensation process can be lengthy and complicated – we will take care of everything for you. To find out if you are eligible to make a flight compensation claim, complete our online claims process here, it only takes 5 minutes! Once your claim is submitted you can track it's progress using our industry leading claim tracker.

Accounts

We love sending cheques to our clients, our accounts department sends up to 1000 cheques out per week!


Customer Testimonials

Why Flight Delays

Services Flight Delays Passenger
* Fee deducted at settlement on successful claims  
Claim assessment for EC 261/2004 validity
Flight details provided
Formal letter of claim sent to airline
Legal letter written by solicitor sent to airline
Representation at court
No need for client to attend court
Court fees paid for on your behalf
No win no fee*
Privacy Policy

Your Privacy

We will contact you in order to keep you up to date on your compensation claim. When you submit your personal details to us, we promise to never share this information with any third parties unless you specifically instruct us to do so.

If you would like your details removing from our system, just simply let us know and we will remove them straight away.

Flight Delays is a trading name of FDCO Ltd, based in the United Kingdom.

Complaints

Complaints Procedure

We hope that you have no cause for complaint. If you do, and we have not been able to resolve the problem for you informally, you can make a formal complaint to us under our Complaints Procedure.

Please click here for a downloadable copy of our Complaints Policy including relevant contact details for making your complaint directly to us.

Our address for complaints is: The Complaints Manager, FDCO Limited, 84 Bolton Street, Bury, Lancashire, BL9 0LL.

Our email address for complaints is complaints@flightdelays.co.uk

From 15 February 2016, in addition to being able to submit your complaint directly to us, you may be able to submit your complaint using the European Union's 'On-Line Dispute Resolution Platform'. The website address for the platform is http://ec.europa.eu/odr. Under this new scheme, if both parties agree to it, an independent mediator will try to resolve the complaint by mediation. However at this stage we are not giving any commitment to using the European on-Line Platform.