Diverted

Issues with your flight...

  • Flight delayed 3 hours or more?
  • Was it within the last 6 years?
  • Claim up to £540* now with Flight Delays.
Start your claim now

4.5 / 5 Stars (Trust Pilot)

Amounts vary. Charges deductible. Terms apply*

Re-routed Flight Compensation

Re-routing is quite common in the aviation industry, and there are 2 types, both of which are eligible for a compensation pay-out.

The first type of re-routing occurs when you reach your planned destination with a different flight number than the original one on your ticket. This is the most common type of re-routing and it often results in delays for passengers, which can vary from a few minutes to a number of hours.

The second type of re-routing happens when you reach your destination by travelling along a different route than originally planned. In order to be eligible for compensation for this type of re-routing, you delay must have exceeded 3 hours.

How Much Can You Claim?

The amount of compensation awarded for a re-routed flight depends on the length of the journey in kilometres along with the length of the delay. If you are eligible for compensation, you can receive the following amounts depending on the circumstances:

  • £226† / €250 for all flights of 1,500km or less.
  • £361† / €400 for all intra-community flights that exceed 1,500km and all other flights that are between 1,500k and 3,500km.
  • £540† / €600 for all flights that are above 3,500km.

The sum awarded is also affected by the difference between the arrival time of the planned and replacement flight. Your compensation may be reduced if the replacement flight does not exceed the scheduled arrival time:

  • By 2 hours, applying to all flights of 1,500km or less.
  • By 3 hours, applying to all intra-community flights exceeding 1,500km and all other flights that are between 1,500km and 3,500km.
  • By 4 hours, in respect of all other flights.

† Your claim will be settled at the Euro equivalent at the current exchange rate, or on the exchange rate at the time of the delay (depending on the airline).

Why Seek Legal Representation?

Airlines often deny valid claims for compensation leaving their customers feeling frustrated. We have helped thousands of clients who have previously been denied compensation or ignored by the airline. Using our specialist flight, weather and extraordinary circumstances databases, we assess your claim and then instruct panel solicitors to take action including legal action when appropriate to get the justice you deserve. We have won a number of landmark court cases which have opened the doors for our customers to claim the compensation they are entitled to.

To make a claim against the airline, simply send them the letter below which asks them to make a payment to you for the delay. The airline should then provide a response to your letter within 28 days which will either be to advise they are willing to settle your claim or to deny your claim and provide their reason for doing so. Some airlines might ignore your letter altogether whilst others may provide "smoke screen" denials to put you off continuing with your claim. FlightDelays.co.uk simply won't be put off from forcing airlines to pay genuine claims.

Claiming yourself: Legal representation:
Claim validity checked on specialist flight data and weather databases:
Flight checked against previous successful claims:
Specialist advice on proceeding after the airlines response:
Solicitors to prepare all court documents on your behalf:
Average fee of £300 for a barrister to speak for you at court covered:
Average court fee of £150 fee covered:
Sample letter Start your claim

No Win No Fee Agreement

Our charge is No Win No Fee* and is calculated as: ((29 % of your compensation plus £25) plus VAT) which is payable at the end of your case when it is successful.

So for example, if you were awarded €400, the fee we would normally deduct from your damages is €116 + £25 plus VAT of €23.20 + £5 (calculated at the current VAT rate of 20%). The amount of compensation depends on the distance of the relevant journey and the length of the delay.

Examples of the amount our charges in typical cases based on an exchange rate on 18/01/2017:

Euro award: GBP award: Charge inclusive of VAT: Net GBP award you would receive:
€250 £217.02 £105.53 £111.49
€300 £260.42 £120.62 £139.80
€600 £520.84 £211.25 £309.59

The above is based on the exchange rate quoted on 18/01/2017 of £1=€1.15198; €1=£0.86806. The exchange rate varies over time and the applicable exchange rate and reference date for the calculating the exchange rate, can vary between airlines on a cases-by-case basis.

You Can Claim Up To £540* Per Passenger

Amounts vary. Charges deductible. Terms apply*

Start your claim now