Issues with your flight...

  • Flight delayed 3 hours or more?
  • Was it within the last 6 years?
  • Claim up to £540* now with Flight Delays.
Start your claim now

4.5 / 5 Stars (Trust Pilot)

Amounts vary. Charges deductible. Terms apply*

Overbooked Flight Claims

Unfortunately, the overbooking of a flight is common practice by the airlines. Under normal circumstances, the airline predicts an amount of passengers that are unlikely to travel and overbooks the flight to ensure that all seats are filled on departure. If everyone turns up, then there is a problem.

Flight Overbooking

If the flight you intend to travel on is overbooked, EC Regulation 261/2004 states that the airline must ask for volunteers to leave the plane. If there are not enough volunteers, the airline has to turn passengers away against their will. Any passenger that is denied boarding against their will due to an overbooking, is entitled to claim compensation.

How Much Can I Claim?

Amounts as set in EU Regulation 261/2004

If your flight was delayed by more than 3 hours, you are entitled by EU law (Regulation 261/2004) to claim up to £510* from the airline depending on the distance of your flight.

Up to 1,500km
1,500km to 3,500km
Over 3,500km
£210 / €250
£340 / €400
£510 / €600

The amount you receive is irespective of your ticket cost and is set by EU Regulation 261/2004.

† Your claim will be settled at the Euro equivalent on the exchange rate at the time of the delay, or on the date your claim is settled (This will depend on the airline).

‡ Between an EU and a non-EU airport.

The airline also has a duty of care towards any passengers that are denied boarding. Re-routing or a refund of the ticket that was not used should be issued, and normally accommodation, refreshments and communication will be provided if necessary.

Obtaining Compensation For Overbooked Flight

Claiming for an overbooked flight couldn't be easier with Flight Delays. All you need to do is enter your flight and passenger details using our online claim form, we do absolutely everything else for you.

Once you have submitted your claim to us, Flight Delays will:

  • Check claim is eligible under EC 261/2004.
  • Send a formal letter of claim to the airline.
  • With your agreement, refer your case to our panel solicitors to issue court proceedings
  • Send settlement directly to you once received.

Remember, if you decided to receive a refund for your unused ticket and did not receive re-routing, you are entitled to denied boarding compensation immediately.

You Can Claim Up To £540* Per Passenger

Start your claim now